Privacy Policy

Delta Plumbing LLC ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our business, website, or communications.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Phone number
• Email address
• Service address
• Billing and payment information
• Details related to service requests or inquiries

We may also collect non-personal information such as browser type, device information, or website usage data when applicable.

How We Use Your Information

We use collected information to:

• Schedule and perform plumbing services
• Communicate regarding appointments, estimates, invoices, and service updates
• Respond to inquiries and customer support requests
• Send transactional or service-related SMS messages and notifications
• Improve our services and business operations

We do not sell or rent your personal information to third parties.

SMS Communications

If you opt in to receive SMS messages from Delta Plumbing LLC, messages may include appointment reminders, service updates, confirmations, and business-related notifications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

Information Sharing

We may share your information only when necessary to:

• Complete services requested
• Process payments through secure third-party providers
• Comply with legal obligations or regulatory requirements

All third parties are required to protect your information and use it solely for the intended purpose.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to safeguard your data using industry-standard practices.

Your Privacy Rights

You may request to:

• Access or update your personal information
• Opt out of communications
• Request deletion of your information where legally permissible

To exercise these rights, contact us using the information below.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Delta Plumbing LLC
Email: deltaplumbingllcsc@gmail.com
Phone: 803-834-9483